Privacy Policy — 7s.com Casino Philippines

1. Introduction

7s.com is committed to protecting the privacy and security of all personal information entrusted to us by our players and visitors. This Policy applies to all personal data collected through the 7s.com website, mobile application, and any related services (collectively, the "Platform"), regardless of whether you access the Platform from Metro Manila, Cebu City, Davao, Quezon City, Makati, or anywhere else in the Philippines.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree with the terms of this Policy, please discontinue your use of the Platform immediately.

2. Personal Data We Collect

7s.com collects personal data in the following categories:

• Identity Data: Full legal name, date of birth, government-issued ID number (e.g., PhilSys ID, passport, driver's licence), nationality, and photograph where required for KYC verification.
• Contact Data: Email address, mobile number, and residential address (city/province level, as required for account registration).
• Financial Data: GCash account details, PayMaya/Maya account details, Philippine bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details used for deposits and withdrawals. All amounts are in Philippine Peso (₱).
• Technical Data: IP address, browser type and version, device identifiers, operating system, time zone, and platform access logs.
• Usage Data: Pages visited, games played, session duration, wagering history, bonus usage, and in-platform interactions.
• Communications Data: Records of your correspondence with our support team, including live chat transcripts and email exchanges.
• Verification Data: Documents submitted for age verification, identity verification, and source-of-funds checks as required by PAGCOR regulations and Philippine anti-money laundering laws.

We collect data directly from you (during registration, verification, and platform use), automatically (through cookies and server logs), and from third-party verification service providers where necessary to comply with our legal obligations.

3. How We Use Your Personal Data

7s.com processes your personal data for the following purposes:

• Account Management: To create, maintain, and administer your 7s.com account, including identity verification and age confirmation (21+ requirement).
• Service Delivery: To provide access to casino games, process deposits and withdrawals in Philippine Peso, and deliver bonuses and promotions.
• Legal Compliance: To comply with PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act (RA 10173), and other applicable Philippine laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, and provide responsible gaming interventions where appropriate.
• Customer Support: To respond to your enquiries, resolve disputes, and improve our support services.
• Platform Improvement: To analyse usage patterns, conduct internal research, and improve the functionality and user experience of 7s.com.
• Communications: To send you transactional notifications (account activity, withdrawal confirmations) and, where you have opted in, promotional communications about 7s.com offers.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 7s.com processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions) — including account creation, game access, and payment processing.
• Legal Obligation: Processing is required to comply with PAGCOR regulations, AMLA obligations, NPC requirements, and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for our legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: For optional processing activities (such as marketing communications), we rely on your freely given, specific, and informed consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

7s.com does not sell or rent your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya/Maya, and Philippine banking partners, solely to process your financial transactions.
• Identity Verification Providers: Third-party KYC and AML service providers engaged to assist with regulatory compliance.
• Technology Partners: Cloud hosting, cybersecurity, and platform infrastructure providers operating under binding data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law or court order.
• Professional Advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers are contractually required to process your data only for the specified purpose, maintain appropriate security standards, and comply with the Philippine Data Privacy Act.

6. Cookies & Tracking Technologies

7s.com uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function — including session management, login authentication, and security features. These cannot be disabled.
• Performance Cookies: Collect anonymised data about how players use the Platform (pages visited, error messages, load times) to help us improve performance.
• Functional Cookies: Remember your preferences (language, display settings) to personalise your experience.

We do not use advertising or cross-site tracking cookies. You may manage cookie preferences through your browser settings; however, disabling essential cookies may impair Platform functionality.

7. Data Security

7s.com implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit
• AES-256 encryption for sensitive data at rest
• Multi-factor authentication for account access
• Regular penetration testing and vulnerability assessments
• Role-based access controls limiting staff access to personal data
• 24/7 security monitoring and intrusion detection systems

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7s.com will notify the National Privacy Commission (NPC) and affected players in accordance with the timelines prescribed by RA 10173 and NPC Circular No. 16-03.

8. Data Retention

7s.com retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law, including:

• Account & Transaction Records: Retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and the AMLA.
• KYC & Verification Documents: Retained for five (5) years from the date of submission or account closure, whichever is later.
• Support Communications: Retained for two (2) years from the date of the last interaction.
• Marketing Consent Records: Retained until you withdraw consent, plus one (1) year thereafter for compliance documentation.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. You may request early deletion of non-legally-required data by contacting our Data Protection Officer.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal data held by 7s.com:

• Right to be Informed: To know what personal data we collect, how it is used, and with whom it is shared.
• Right to Access: To obtain a copy of your personal data held by 7s.com, along with information about how it is processed.
• Right to Rectification: To have inaccurate or incomplete personal data corrected without undue delay.
• Right to Erasure / Right to be Forgotten: To request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Object: To object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
• Right to Data Portability: To receive your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: To file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days, as required by the NPC.

10. Children & Minors

7s.com strictly prohibits the use of the Platform by individuals under 21 years of age, in accordance with Philippine law and PAGCOR regulations. We do not knowingly collect personal data from persons under 21. If we become aware that personal data has been collected from a minor, we will immediately suspend the associated account, delete the data, and report the matter to the appropriate authorities where required.

Parents and guardians who believe their child may have accessed 7s.com are encouraged to contact us immediately at [email protected].

11. Changes to This Privacy Policy

7s.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page. Where changes are material, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

Your continued use of the 7s.com Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

12. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the 7s.com Data Protection Officer:

• Privacy Enquiries: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days of receiving a verified request
• NPC Complaints: You may also lodge a complaint directly with the National Privacy Commission of the Philippines